Cancellation policy
RETURNS ----
Our return policy is valid for 30 days. If your purchase was made more than 30 days ago, unfortunately, we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition in which you received it. The item must also be in its original packaging. Some items are completely non-returnable. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or hygiene items, hazardous materials, or flammable liquids or gases. Furthermore, the following items cannot be returned: * Gift cards * Downloadable software products * Some health and personal care products
To complete your return, we require a receipt or proof of purchase. Please do not return purchased items to the manufacturer. In certain situations, only partial refunds will be issued (if applicable): * Books with obvious signs of use * CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened * Items that are not in their original condition, are damaged, or are missing parts for reasons beyond our control * Items returned after 30 days from delivery.
Refunds
Once we have received and inspected your return, we will send you an email to let you know that we have received the item you returned. We will also notify you of the approval or rejection of your refund. If your refund is approved, it will be processed. A credit will automatically be applied to your credit card or original method of payment after a few days. Delayed or missing refunds (if applicable) If you have not received a refund yet, first check your bank account. Then contact your credit card company. It may take some time for your refund to post to your account. Next, contact your bank. There is often a processing time for a refund to post to your account. If you have done all of the above and still have not received a refund, please contact us at themillennialsclub@outlook.de. Sale items (if applicable) Refunds can only be issued for regular-priced items; unfortunately, sale items are not eligible for refunds. Exchanges (if applicable) Exchanges will only be issued for defective or damaged items. If you would like to exchange an item for the same item, please send us an email to themillennialsclub@outlook.de and send the item to: Kind Circles, Erkrather Strasse 401, 40231 Düsseldorf, Germany